Business Technical Support

Includes Remote Access Account

One incident is for one particular problem – Hardware or Software, Phoenix is the solution.

Phone support from our trained technicians to troubleshoot a hardware problem (hard drive, cd rom drive, printer, etc.) or a software problem (Word, Excel, malware, spyware, etc.)*

Includes Remote Access Account

6 Incidents

Remote Access allows our trained technicians to connect remotely to your computer to troubleshoot hardware or software issues. You will be provided with a Remote Access Account with your 6 months paid subscription.  Each issue is considered one incident. *

Includes Remote Access Account

12 Incidents

Remote Access allows our trained technicians to connect remotely to your computer to troubleshoot hardware or software issues. You will be provided with a Remote Access Account with your 1 year paid subscription.  Each issue is considered one incident. *

Includes Remote Access Account

24 Incidents

Remote Access allows our trained technicians to connect remotely to your computer to troubleshoot hardware or software issues. You will be provided with a Remote Access Account with your 2 year paid subscription.  Each issue is considered one incident. *

Includes Remote Access Account

36 Incidents

Remote Access allows our trained technicians to connect remotely to your computer to troubleshoot hardware or software issues. You will be provided with a Remote Access Account with your 3 year paid subscription.  Each issue is considered one incident. *

Maintain that computer of yours with our PC Maintenance Package.

A trained technician will review your computer and make recommendations on maintaining or upgrading your system for optimal use. Price is per system. *

*you may be required to pay for an onsite technician should you require one.

Do you have a database that you would like to see on the internet through a secure web server?  We can build a solution for you.

We offer a variety of web based database management options to ensure we have something to suit your needs.  Why be locked out of work from home?  We want you to have the ability to keep tabs on purchase orders everywhere.  Even your Blackberry!

Are you currently running your small business using Excel, Email or hand-written notes?

Paperwork, invoicing and other details slowing you down?

We have a quick fix solution that comes in an easy to use service - send us your documents and info, we can quickly convert it into a simple web based database.

Want to see more? This product includes a live demo that we are featuring. There is a link below with the login instructions.

The Atlantis 6 web based database that can be deployed in less than a week and can be highly customized for any business.

How does it work?

We can configure and host it for you also. Hosting has a low monthly fee and can be canceled at anytime.

Updates and modifications starting at $90 per hour for ongoing changes

Designed for the small business owner.  We can offer you an exceptional service.  Our lead developer with core experience in custom development will work closely with management to test out agreed criteria to ensure satisfaction.  With milestones laid out correctly, you will know what is being worked on and when to expect delivery.

Onsite Services

We offer hardware surveys to help you determine if you require additional equipment and/or software to optimize your business. We can provide this service over the phone free of charge or if you prefer, we can have one of our trained technicians visit your place of business for an introductory price of $25 per computer to be inspected.  We do this to ensure you don’t pay for unnecessary upgrades.  Usually existing equipment just needs updating and/or a professional cleaning.

System setup, basic system cleanup, virus and malware removal, hardware and/or software replacement or installation. Our trained technicians will be on your site to perform the required troubleshooting
and/or maintenance.

Financing is available under certain conditions.  All inquires for financing should be directed to sales@phoenixsupport.net.  Prices are subject to change without notice.