Residential Technical Support

Welcome to Phoenix Technical Support. If you would like to book a home service call to fix your computer, click here to place your order. One of our friendly and knowledgeable staff will contact you to setup your appointment at a time that works for you.

If you prefer to have a technician call you to solve your computer question, click here.

If you would like free support for your computer questions, you can ask your question to our live chat support.

We offer the following add-on services, ask our staff for details:

Having network trouble? Just bought some new equipment? Click here to have one of our technicians come to your home location. Fast and friendly, they will complete your network installation.

Today, their are tens of thousands of computer viruses, worms and spyware in active circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for hacker probing, worms and viruses. Unfortunately these malicious programs cause massive frustration causing millions in lost revenue due to computer errors, identity theft and downtime.  Phoenix has the top level technicians tha can ensure that our customers are protected from internet threats such as viruses.

Let us be your safety net.  Click here to have a skilled technician ensure your PC is protected.

Most of us know that we should be making regular backups because a system failure would cause unthinkable hardships.  
Click here to choose one of our data protection packages.

Most small or medium businesses do not have a budget to employ a fully certified computer technician full time.
 
All businesses need a reliable and trustworthy company who they can rely on to provide technical support in real time when they need it.  Our knowledgeable and experienced staff are always on call and as you know, this is what we do.  Trust the professionals.  Our Technicians  used to work for companies such as Microsoft, Dell, Toshiba, HP, Ubuntu Linux, and now they are working for Phoenix.  Why?  Because we treat our employees well.  We do that so when you have a Phoenix Technician at your business, you can be sure they are good spirited, highly motivated, and very skilled at what they do.

Need more support than your friend can offer?  Is your computer, running a little slow, hot and don't know why? No problem, give us a call and we will figure out what's needed to get you up and running smoothly once again, whether it's hardware, software or maybe just a good cleaning.

With our connection software we can remotely connect to your computer to ensure important updates have been done, clean out spyware, malware and viruses as well as fix any other software issue that can't be explained over the phone.

If there is more than just an annoying software problem going on? We can always setup for a technician to come out and fix the problem.

When moving from location to location don't get caught without your files. Using our user-friendly interface, you get instant access to your files online.  This is also great way to bypass restrictions on email attachment size.  Just email a link to the file you want to share so that you and your clients don't get bounced emails or clogged in-boxes.

Hosting or Web hosting refers to housing, serving, and maintaining files for one or more web sites on a very fast server. In a sense, a hosting company is virtual real estate whereas you rent a spot to keep your website.  Most web hosting is done by professional companies such as ours to ensure that hackers, viruses, and malicious code are not implemented into your website code.

Your host, the computer where your Web site files are stored, will assign an Internet Protocol (IP) address to your www.DomainName that represents the online location where you've stored your files.  In this way, anyone can find your Web site on the Internet by typing in your domain name.

Need to get your site updated but you haven't seen or heard from your site developer in months and it needs to be done. Give us a call and we can get it done for you.

Looking to add a little special something to your site but not sure of how to implement it give us a call and our website programmers will assist you in it's implementation or give you  useable alternatives.

Having problems with not being found in online searches? Let us stream line your site content to improve your sites search ranking.

A Domain Name is your website address such as www.YourProduct.com which is then linked to an IP address in the same way your address relates to your house.  When visitors enter your domain into a Web browser, your domain works by forwarding visitors to the IP address where your Web site is stored. Domain Names are used instead of IP addresses because most people find it easier to remember a name rather than a series of numbers.

Domain Names are one of the most important decisions you will make when starting and advertising a company or product. Registering your www.Name keeps customers coming to you rather then to your competition who may try registering it themselves and thus gaining your customers.  You may even wish to register multiple domain names to:

• Drive more traffic to your Web site.

• Have more opportunities to market to, and be listed on, search engines.

• Create similar pages which sell the same product to different target market.

• Provide customers more ways to find you when searching the Internet.

• Redirect misspellings of your domain, to your website rather than sending them to an error page or potentially your competitors site
  

From your simple to your extreme we can help make your dream.

Call us for a quote

If you have any questions, please contact us at: sales@phoenixsupport.net